Privacy Policy

Effective Date: April 12, 2026

Exclusive Building Services LLC (“EBS,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, ebsifm.com, interact with our official social media pages, including our Facebook page, contact us by phone, email, text message, or online form, or otherwise communicate with us.

This Privacy Policy applies to information collected through:

• our website, including ebsifm.com
• our official social media pages, including our Facebook page
• email, phone, text, and contact form inquiries
• quote requests, service inquiries, and other business communications

This Privacy Policy does not apply to information collected by third-party platforms that we do not control, including Facebook/Meta, except to the extent we directly collect information from you through those platforms.

1. Information We Collect

We may collect the following categories of information:

Information you provide directly

• Name
• Company or practice name
• Job title
• Email address
• Phone number
• Mailing address
• Facility or service location information
• Details about requested services
• Any other information you choose to provide in a message, form, or social media inquiry

Information collected automatically

When you visit our website, we or our service providers may automatically collect certain technical information, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring website
• Date and time of visit
• Basic website interaction data collected through cookies, analytics tools, or similar technologies

Information from social media platforms

If you contact us through Facebook or interact with our Facebook page, we may receive information you choose to provide, such as your name, profile name, and message content, subject to your Facebook settings and Meta’s privacy practices.

2. How We Use Information

We may use the information we collect to:

• respond to inquiries and requests
• provide quotes, proposals, and service information
• schedule walkthroughs, consultations, inspections, or service visits
• communicate with current and prospective clients
• improve our website, services, and marketing
• maintain business records
• protect our website, business, and users
• comply with legal obligations
• send marketing or promotional communications where permitted by law

3. How We Share Information

We do not sell your personal information.

We may share information:

• with service providers that help us operate our website, email, communications, analytics, or business systems
• with vendors or contractors working on our behalf, subject to appropriate confidentiality and business-use limitations
• when required by law, subpoena, court order, or legal process
• to protect our rights, safety, property, or the rights, safety, or property of others
• in connection with a business transfer, merger, acquisition, or reorganization

4. Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to understand website traffic, improve performance, and support our marketing efforts.

You can usually adjust your browser settings to refuse or remove cookies. Please note that some website features may not function properly if cookies are disabled.

5. Facebook and Social Media

If you interact with us on Facebook or another social media platform, we may receive information you choose to share with us, such as messages, comments, or contact details.

Your use of Facebook and other social media platforms is also governed by those platforms’ own terms and privacy policies. EBS may also receive aggregated or statistical information about page activity and engagement through platform tools such as Page Insights.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. However, no website, platform, email system, or internet transmission is completely secure, and we cannot guarantee absolute security.

7. Healthcare and Sensitive Information

EBS provides healthcare facilities services. Our website and social media pages are intended for business communications and general inquiries. They are not intended for the transmission of patient medical records, treatment information, or other protected health information.

Please do not send patient-specific medical information, insurance information, Social Security numbers, or other highly sensitive information through our website forms, email, social media messaging, or public comments.

8. Children’s Privacy

Our website and social media pages are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.

9. Your Choices

You may contact us to:

• request access to or correction of the personal information you have provided to us
• ask questions about our privacy practices
• opt out of marketing emails by using the unsubscribe link in the message, where available, or by contacting us directly

10. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

11. Third-Party Links

Our website or social media pages may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of third parties. We encourage you to review their privacy policies before providing information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version with an updated effective date. Your continued use of our website or interaction with us after changes are posted indicates your acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact: